SERVICES

We offer comprehensive affordable Support Services.

Our team is dedicated to providing you with the highest quality care and support,

Providing a variety of professional, flexible, integrative services, across the UK.

We source dependable support staff on you behalf, such as:

Personal Assistants | Neuro-Rehabilitation Support Workers

Support Workers | Senior Support Workers

Therapy Assistants | Care Assistants

NEURO REHABILITATION SUPPORT

We specialise in Neuro Rehabilitation especially clients that have brain injuries - TBI's & ABI's,

We also provide support for clients that have disabilities such as:

Cerebral Palsy
Sight Loss
Spinal Injuries
ADHD
Autism

NSS Provide 24 hour support whether is be in the community or communicating on the client’s behalf if they present with social anxieties, supporting clients to appointments, trips to different cities or to community places such as coffee shops, beauty appointment's and much more!

Our services also include our Night Sitting or Waking Night services which is divided into two categories depending on your requirements.

Night Sitting

Overnight care service is catered for those people who require frequent assistance throughout the night. Examples where this service is more suited would be for incontinence, disorientation & insomnia. Our carer will be awake and able to offer hands on help during the night.

Waking Night

Our waking night service our member of staff can making certain that you are made comfortable, are safe and have taken any medications before bedtime. Ordinarily our carer can assist twice a night with say using the toilet. Our carer will need to be provided with a bed where they can sleep but they will be available if you need anything. Under our waking night service, we provide an on-call care worker at all times during the night. Care workers are awake, alert and making certain that our client is sleeping or resting or at least safe, sound and secure.

Our experienced and highly trained support staff provide the highest quality of care. Our priority is to help individuals and their loved ones live happy and fulfilling lives.

DOMESTIC HELP & COMMUNITY ACCESS SUPPORT

If every day domestic tasks become too much for you to manage alone, our carers are happy to lend a helping hand. Domestic duties our carers can assist with include:

Cleaning,
Laundry and Ironing
Bed-making/changing sheets
Food and drink preparation
Help with shopping and excursions
Support to attend clubs
Meals out
Day-care centres
Making and assisting with telephone calls
Feeding and caring for pets
Washing dishes
Cleaning the bathroom
Cleaning the house, doing the vacuum
Community Access

We can help you with these tasks and more, you just have to ask and we’ll do whatever’s possible. We don’t simply take over, we work with you, helping you to complete tasks yourself where possible, to keep you active and independent.

SUPPORT & COMPANIONSHIP

As we get older, life starts to slow down. We understand that sometimes it can be difficult to plan social activities around your busy schedule. If it’s for yourself or perhaps you have ageing family members nearby, or across the country, it can help just knowing that there is a friendly, caring companion who visits regularly.

Companion care is one of our most requested services. When one of our care assistants provides companionship care, they become a trusted companion who can keep you or your loved one socially engaged in their own home, and also accompany you or them on visits with friends, family, and to other social events.

Our companionship services cover a wide range of activities where we are able to provide support, for example:

General companionship and conversation
Cooking and sharing meals
Help with your weekly shopping
Joining in with your favourite hobbies
Help with general domestic tasks (cleaning, laundry etc.)
Help with travel arrangements
Driving you where you would like to go
Arranging and accompanying you to and from appointments
Planning outings and visits

The aim of our companionship services is to ensure that you or your loved ones can lead happy, healthy and stimulating lives in the comfort of their own home.

PERSONAL CARE-HOME SUPPORT

Personal care is available for any daily tasks you may need support with, such as:

Bathing
Showering
Dressing
Toileting

all in the comfort of your own home.

Working to your regular routines, and ensuring that support is tailored to your specific requirements, our fully trained support staff offers discreet and professional personal care.

You will have a visiting carer, someone who visits at set times of the day or even overnight that is suitable for you and your routine – to provide the support you need.

ELDERLY SUPPORT

There are lots of reasons people choose elderly care for themselves or their elderly relatives. Some have time to plan for the future when they know that they might need extra help around the home or getting out and about in the local community, but many tend to have elderly care after their health has declined, both themselves and their spouse need extra support after an illness or their regular caregiver, usually a family member, has realised that they are unable to provide the assistance that their loved one needs.

Elderly care may be needed for help with the housework and domestic duties around the home, including:

Preparing meals
Making the beds
Keeping on top of the cleaning.
Washing & Bathing
Getting dressed

The great thing about home care is that everything can be altered and adapted to your preferences and health needs. For example, for one visit you may want to meet up with your friends at a local day centre or café and need someone to accompany you there safely, but for another visit you may just want to enjoy your garden and prefer to stay at home with the company of your carer.

END OF LIFE SUPPORT

Being sent home from the hospital, or a care home after receiving the news that there is nothing more that can be done for you or your loved one, is one of the most challeging times in your life. It's not easy to comprehend and we understand that you have limited time with someone who is dear to your heart .
Many families feel overwhelmed and scared, every moment is more special.

How can NSS help?

Making a decision to request help at home can make people feel guilty. It could make them feel like they are not coping or able to look after their loved ones. Or sometimes there can be family pressure and certain members of the family are expected to look after their loved one who is coming to the end of life, but they too have many other commitments of their own, therefore struggle to cope, find it stressful, emotional and exhausting. We at NSS do not take the responsibility away from you, but are there to help you so that you can spend more quality time with your loved one. We can help assist with care such as :

Toileting
Medication
Personal Care

as well as bringing lots of empathy and support

Let us, at NSS help to take care of your needs during such a precious time.

OUR SUPPORT STAFF

Our dedicated support staff will help bridge the gap between the rehabilitation environment and their social and home environment. Our staff work under the supervision of the interdisciplinary team, and will be experienced in implementing a variety of strategies, such as managing challenging behaviours, increasing community access and promoting pro-social behaviours. and will further help in facilitating assessment by providing concise, operational feedback. NSS support staff have experience in dealing with mental health, brain injury or other neuro-difficulties and vulnerable populations.

All of our support staff are , interviewed, referenced, and assessed by our highly qualified recruiting professionals, ensuring that you get the correct help when you need it.

We create a high-quality healthcare workforce and maintain the following so that they are ready to meet your hiring needs:

Liability insurance
Any Ad Hoc training needed to aid the clients Rehabilitation
Yearly mandatory training
Full Enhanced DBS (including the update service where required)
Business car insurance

MAKE A REFERRAL

RIGOROUS RECRUTIMENT PROCESS

Once we have a clear picture of the most beneficial way to care for the individual, we can then go about partnering them with our experienced workers who are perfectly suited to the role. Our staff have a range of qualitative requirements: fully enhanced DBS checks, , having solid references, as well as meeting any training requirements.

We recruit candidates based on their precise suitability for the role. Working in this industry is contingent on having a very particular set of skills. They must be able to form trusting relationships and work tirelessly with others to reach the best possible outcome for the individuals in their care.

MEET & GREET SERVICE

Our meet and greet service ensures that the support staff and the individual get on well and regular supervision sessions ensure that the same high standard of care is maintained throughout their time together.

Sustaining the individual’s health and wellbeing, and where possible, improving it, is a priority for every individual’s care.