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OUR REFERRAL PROCESS

At NSS PLUS LTD, we pride ourselves on a seamless and person-centered approach to rehabilitation. Here is how you get started in 6 easy steps:

Support workers assisting clients in the community-Working alongside Case Managers and Solicitors to deliver bespoke rehabilitation plans

1. INITIAL ENQUIRY

Contact us via phone or email for a detailed conversation about your specific needs—or download our handy referral form below to get started right away. We aim to understand your requirements fully from the very first interaction.

Working alongside Case Managers and Solicitors to deliver bespoke rehabilitation plans-Compassionate support for adults living with Acquired Brain Injury (ABI) in the UK

2. REFERRAL & SUPPORT

If you haven't already downloaded the form, we will email one to your preferred address. Within 24 hours, a member of our team will follow up to ensure you have everything you need and to answer any initial questions.

Rehabilitation assistant helping a client recover from a Traumatic Brain Injury (TBI)-Rehabilitation assistant working as part of a multidisciplinary team (MDT) for client recovery

3. STAFFING REVIEW & BESPOKE RECRUITMENT

Once we receive your completed form and supporting documentation, we immediately check for available staff within the client's local area. If we do not currently have a staff member nearby, we will begin a bespoke recruitment process at no extra cost to you. We will then contact you with any suitable candidates to ensure a perfect match.

Support workers collaborating seamlessly with Case Managers, Therapists, and MDT professionals.-Respite care services to support families and primary caregivers of brain injury survivors.-Transparent recruitment with zero finder's fees for personal injury solicitors.

4. EXPERT MATCHING

We carefully match the client with a rehabilitation assistant based on the specific skills, experience, and personality traits required for their unique care journey.

Implementing a bespoke care package tailored to the client’s rehabilitation goals.-Experienced staff capable of managing complex clinical needs

5. MEET & GREET

We facilitate an informal meeting between the client and the assistant. We believe that a strong, positive working relationship is the foundation for the best possible outcomes, and this step ensures everyone is happy to move forward together.

Working alongside Case Managers and Solicitors to deliver bespoke rehabilitation plans.-24-hour live-in care providing round-the-clock safety and support for brain injury patients.

6. SERVICE COMMENCEMENT

Once the package is confirmed and the Terms Of Business forms are signed, our specialized support services officially begin.

Contact NSS Plus Ltd Neuro Support Services team

Interested in working with us? Connect with our team to discuss your needs and discover how we can support your goals.

WORKING WITH THE BEST CLIENTS & PARTNERS

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Monday to Friday:           9:00am - 5:00pm

Saturday & Sunday:       Closed

Company Registration Number 11485468
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