Privacy & Cookie Policy
Welcome to Neuro Support Services (www.neurosupportservices.uk). We are strongly committed to protecting and maintaining your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1. How We Handle Your Information
Any information you provide to us is treated with the utmost confidentiality. We will never sell, license, loan, or otherwise distribute your personal data to any other organisation unless we are required to do so by applicable law or have your explicit consent.
2. Information We Collect and Why
To provide you with the best possible service, we may ask for certain personal or business information. We will only use this data to:
-
Understand and support your specific needs as a client or potential client.
-
Provide relevant information about our current services and those we may offer in the future.
-
Contact you with marketing updates, offers, or promotions that we believe may be of interest to you (only if you have opted in).
-
Analyse and research how we can develop and improve our website and services.
Non-Personal Information: We also automatically collect non-identifiable information when you browse our site, such as your internet browser type or the website that linked you to us. You cannot be personally identified from this data. We use it strictly to ensure our website runs effectively and to improve your user experience.
3. Data Retention and Security
We regularly review the information we hold and delete data that we reasonably consider is no longer required.
Please be aware that while we strive to protect your data, transmitting information electronically over the internet carries inherent risks. Data may be intercepted or accessed by unauthorised third parties before it reaches us. We cannot assume responsibility for the acts of third parties and are not liable for any direct or indirect losses incurred as a result of such interceptions.
4. Your Data Protection Rights
Under UK data protection legislation, you have the right to control your personal data. You can:
-
Request access to the details of the information we hold about you.
-
Update or correct any inaccurate information we hold.
-
Request removal of your information from our database.
-
Opt-out of receiving future marketing materials from us at any time by confirming your request in writing.
For further details regarding your legal rights and our obligations, please visit the website of the UK's Information Commissioner’s Office (ICO).
Cookie Policy
To enhance your experience on www.neurosupportservices.uk, we may use "cookies."
What are cookies?
Cookies are small text files downloaded to your computer or mobile device when you access certain content.
How we use them
Currently, we use cookies strictly to improve your user experience. For example, cookies help our site remember your preferences, keep you logged in securely, and retain information you have already entered into forms so you do not have to type it twice.
Future Use: At present, we do not use analytical cookies (which track how visitors interact with our site). However, we may introduce these in the future to help us improve our content. If we do, these cookies will not collect personal data or identify you individually. Any data collected will only be reviewed as a whole to assist us in enhancing our website.
Contact Us & Feedback
We value your feedback regarding our online presence. If you have any questions or concerns about your privacy, need to update your details, or experience difficulties accessing our site, please get in touch with us.
