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Here at NSS, our support staff help in implementing strategies and plans, produced by the Multidisciplinary team (MDT) on a day-to-day basis. They integrate a variety of disciplines of the MDT to achieve rehabilitation goals for the client.

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Our Support workers and Therapy assistants will help bridge the gap between the rehabilitation environment and their social and home environment. Associates work under the supervision of the interdisciplinary team, and will be experienced in implementing a variety of strategies, such as managing challenging behaviours, increasing community access and promoting pro-social behaviours.  and will further help in facilitating assessment by using scientific observation to provide concise, concrete operational feedback. 

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Our support staff have experience in dealing with mental health, brain injury or other neuro-difficulties and vulnerable populations. 
 

All support staff are sole traders, NSS provide their  DBS and Liability and Indemnity insurance.
 

Each of our support staff undergoes online training for a Care Certificate and ABI/TBI Brain Injury Awareness Certificate and yearly mandatory training.

 

 

Support staff potentially will....

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Implement psychological strategies under the guidance of clinical psychologists and other members of the support team. You will gain experience of clinical/report writing, supervision and be in attendance of Multidisciplinary Team Meetings.

 

Provide support to clients with daily tasks around the house such as cleaning to more specific tasks such as meal preparation, planning activities and managing daily/weekly budgets  
 

Provide support in the community such as communicating on the client’s behalf if they present with social anxieties. Supporting clients to appointments, trips to different cities or to community places such as coffee shops.

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In the life of a Support Worker at NSS...

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"I know it’s the biggest cliché in the book, but let me start by saying no two days are the same in this line of work; so writing about the day in a life of a support worker is a challenge! Another cliché, possibly, this is no 9-5 office job. Of course there are clerical/administrative duties, as you might expect. However, working one to one with my clients and see them fulfil their goals more than compensates for the paperwork. 

 

Another unexpected consequence of my career choice, is the new interest in hobbies I have discovered directly through working with my clients. Again, no two clients are the same! Over the last two years I have learnt new skills in gardening, motorbike racing, rock climbing… The list goes on, I even play pool now; and sometimes win!
 

To sum up, I love this job and wouldn’t change it for the world. There is so much satisfaction from bringing someone’s mood from a 3/5 to a 5/5 in the space of only a few hours and genuinely having the opportunity in making a positive difference on their wellbeing. Would I recommend becoming a support worker? Absolutely! However, I would emphasise you’ve got to be a people person, this is a vocation, not a job and may not be for everybody"

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